Accessibility

ACCESSIBILITY AT WILLIAM’S DEN

At William’s Den, we are committed to ensuring that our facilities are accessible to everyone.

Drop-off Zone

We have a designated drop-off zone to make access easier for our visitors, located adjacent to the front entrance.

Disabled Parking

Our disabled parking is conveniently located near the main entrance, ensuring easy wheelchair access into the building.
We have 8 disabled parking spaces available.

Wheelchair Access

All public facilities within William’s Den feature level access throughout, with ramps leading in and out of all public access doors.
Our narrowest entrance/exit automatic doors onsite measure 68 inches / 173cm.

Access to Play Areas

Both our internal and external play areas are equipped with ramps to ensure that everyone can enjoy various play zones.
See images below of how spacious our indoor & outdoor areas are.

WC Facilities

We provide several disabled and ambulant WC facilities for our customers’ convenience.

Our award-winning loos are at the entrance of William's Den and are unisex, with a large, doorless 6ft entrance passway and one disabled access toilet.
Additional toilets can be found in our pizzeria, including another disabled access toilet.

Fully Accessible WC

We’ve installed a fully accessible WC designed by Astor Bannerman, located in the main restroom on the left as you enter. This facility includes:

A ceiling track hoist
A Nivano height-adjustable changing table
A height-adjustable wash basin

Our trained staff is available to assist with this equipment, ensuring a comfortable and dignified experience for all visitors.

Quieter Sessions for the SEND Community

To create a more comfortable experience for those who benefit from a calmer environment, we now offer quieter sessions on selected dates, from 4pm to 7pm, tailored especially for the SEND community.
These sessions offer reduced capacity, and a more relaxed atmosphere.

Additional Accessibility Features

We strive to make William’s Den a welcoming and enjoyable experience for everyone, and we are continuously looking to improve our facilities.
If you have any specific accessibility needs or require assistance during your visit, please do not hesitate to contact our staff.

Email: [email protected] with any questions prior to your trip — we’re happy to help.

ACCESSIBILITY HELP & FEEDBACK

We’re committed to making our website as accessible as possible for everyone.
If you encounter any accessibility issues or need help accessing any content, please let us know.

William's Den Video Tour