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Nimbus Access Card Scheme

NIMBUS ACCESS CARD SCHEME

We’re pleased to announce that we are now working with Nimbus Disability and their Access Card Scheme for Essential Companions.

Partnering with Nimbus means guests no longer need to bring sensitive supporting documents on the day of their visit.

Access Card holders displaying the +1 or +2 Essential Companion symbol can book a complimentary Essential Companion ticket alongside park entry tickets. Please see our Terms and Conditions for full details.

Then just bring your Access Card along with you on the day of your visit to show to our team at the Welcome Desk.

If you don’t already have an Access Card, our partners at Nimbus can process a free application for a William's Den Digital Access Pass for you.

Once approved, you’ll be able to request an Essential Companion ticket for your visit.

Nimbus Card Scheme

At William's Den, we believe everyone should be able to enjoy a fun, comfortable and memorable day with us. That's why we're delighted to be partnering with Nimbus Disability and their recognised Access Card Scheme.

This new system helps us provide a fair, consistent and straightforward way of understanding our guests' access requirements, making it easier to arrange the support you need before your visit.

Whether you require an Essential Companion ticket, queue assistance or other reasonable adjustments, the Nimbus Access Card Scheme helps us ensure the right support is available while protecting these important provisions for those who genuinely need them.

Apply Now

Digital Access Pass or Access Card

As part of this scheme, you have two options. You can apply for a FREE William's Den Digital Access Pass, designed specifically for use when visiting William's Den, or choose to upgrade to a full Nimbus Access Card, giving you recognised access support at thousands of attractions, venues and events across the UK.

When booking online, just select an Essential Companion ticket along with your own ticket.

Don’t forget to bring your Access Card or William’s Den Digital Access Pass confirmation email. This will be checked upon arrival to confirm your eligibility.

William's Den Digital Access Pass (FREE)

You can apply online through Nimbus for a free Digital Access Pass, created specifically for use at William's Den.

During your application you'll:

Upload any relevant supporting evidence.
Tell Nimbus about your access requirements.
Be allocated symbols that represent the support you need, such as the +1 symbol for an Essential Companion.

Once approved:

Your Digital Access Pass is valid for 3 years.
You'll receive a unique Digital Access ID.
You can use this ID when booking your visit or arranging any access support at William's Den.

Apply here

or Apply for an Access Card (£15)

The Access Card is a nationally recognised scheme accepted by thousands of attractions, venues and events across the UK.

For just £15 for 3 years, you'll receive:

A card displaying symbols that clearly communicate your access requirements.
Less need to repeatedly explain your disability or provide supporting documentation.
Recognition at William's Den and many other participating attractions.
Access to an app with a personalised directory of accessible venues.
The ability to use your card with participating online booking systems.

Already have an Access Card?

Great news, you don't need to apply again.

If you already have an Access Card, simply use your existing card or your William's Den Digital Access Pass ID when booking or on arrival.

Apply here

Essential Companion Information

Essential Companions must be 14 years or older.
A valid Access Card or William's Den Digital Access Pass displaying the +1 symbol must be presented on arrival.
If valid proof isn't available, the Essential Companion ticket will be charged at the standard admission price.
Please note, we are no longer able to accept alternative documentation (including DLA, PIP or Carer Cards) as standalone evidence.

Why are we introducing this scheme?

By working with Nimbus Disability, we can:

Provide a fair and consistent process for every guest.
Better understand and support individual access requirements.
Make booking access provisions simpler and more streamlined.
Help our team provide the right support based on validated access needs.
Protect these important access provisions from potential misuse.

Our commitment to making William's Den an inclusive, welcoming place for every family remains exactly the same, we're simply making the process clearer, easier and more consistent for everyone.

If you have any questions or need any assistance, our friendly team will always be happy to help.